Being on the management team here at MGA feels like destiny for me. I love my job, love what I do, and it’s a joy being a part of the team and the family atmosphere at MGA.

I’m naturally a focused person, driven, methodical and organized so I relish my role as part of the driving force behind the digital transformation at MGA. When I joined the team, we were doing surveys on the writing pads, and now we are doing them on digital tablets, and we’ve also transitioned our inventories from written forms to digital. Going forward, I’d like to see us reduce our carbon footprint, use a lot less paper and fuel as we keep hearing more about the global warming and greenhouse gas effects.

Hopefully we can move within the next few years to a fully electric fleet of trucks. We’ve had the opportunity to travel and be exposed to the latest industry standards and trends, and even in terms of technology, I’d say we are one of the companies internationally that are cutting edge, and hopefully we are on the road to going paperless by the end of the 2020.

When it comes to service, I believe in treating the customer like they are always right, and just delivering excellent service. Sometimes it just boils down to daily achievements, getting tasks finished, getting shipments out on time and knowing that we are not paying demurrage on containers. Just knowing that we are being efficient and getting the job done.